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Acceptance of Terms
By accessing and using www.msnatlearning.com (the "Website"), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, please refrain from using the Website.
Services Provided
Ms Nat Learning Exploration offers educational content and programmes for young children. Details, prices, and policies related to programmes, subscriptions, or products are subject to change, and we reserve the right to update this information at any time.
User Responsibilities
Users agree to use the Website in a manner that respects the rights of Ms Nat Learning Exploration and other users. Unauthorized reproduction or distribution of any materials, including digital content, is prohibited.
Registration and Payments
Certain programmes or content may require registration or payment. All information provided during registration must be accurate and up-to-date. Payments for programmes, subscriptions, or products are non-refundable unless stated otherwise. Ms Nat Learning Exploration reserves the right to modify pricing or introduce new services.
Intellectual Property
All content on the Website, including logos, images, videos, and written materials, is the property of Ms Nat Learning Exploration. Users may not copy, reproduce, or redistribute any part of the Website without prior written consent.
Privacy
Ms Nat Learning Exploration respects your privacy and handles data as described in our Privacy Policy. By using the Website, you consent to the collection and use of information in accordance with our Privacy Policy.
Limitation of Liability
Ms Nat Learning Exploration is not liable for any direct, indirect, or consequential damages resulting from the use or inability to use the Website or its content.
Changes to Terms
Ms Nat Learning Exploration reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to the Website.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at getmsnat@gmail.com.
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Registration [Applicable only for regular programme]
A one-time registration fee of $20. For families with more than one child, a fee of $10 per child will be charged for the 2nd and subsequent siblings. The registration fee is intended to cover our administrative and material costs.
Refunds
All purchases of classes are non-refundable and non-transferable to non-siblings.For any special or holiday programme purchased, it is only valid for the date of the initial intended date of the programme.
Class Cancellation & Rescheduling
If a cancellation of a class is necessary, please try to notify us 24 hours in advance. No show will require medical evidence or will incur a $5 charge to reactivate the cancelled credit to compensate for the materials and slot lost for that day. You may book the makeup session during the replacement week or bring a maximum of 1 credit over to the next term.
Punctuality
The class will begin promptly at the scheduled time, even if participants arrive late. The session will still end at the designated time to ensure fairness to all participants and respect for the next scheduled class.
Attendance
Please arrive 10 minutes before the scheduled start time for health checks. Late arrivals may miss part of the session.
Class Slots
Your child's slot will only be confirmed once payment is made and verified via email bygetmsnat@gmail.com. Slots are on a first come first serve basis. If needed, a waitlist will be open and a new slot will form if there are a minimum of 8 confirmed enrolments for that new time slot.
Health & Safety
It is the responsibility of parents or guardians to ensure that their child is healthy and free from any contagious illnesses before attending the trial session. Children showing signs of illness will not be permitted to join the trial. Please follow the venue safety guideline
Accompaniment
One adult is allowed per child in the learning area to ensure sufficient space for the children to explore freely. Additional parents or guardians can wait at the seating area provided.
Child Waiver
You accept the associated liability and risks involved when enrolling your child in our programmes, and understand that Ms Nat Learning Exploration will not be held responsible for any incidents or accidents that may occur.
Personal Data Protection Policy
You acknowledge and agree to the collection, usage and disclosure of your personal data provided in this form, by Ms Nat Learning Exploration, in accordance with Singapore’s Personal Data Protection Act.
Photography & Videography
Photographs and videos will be taken in class for promotional and archival purposes, and by attending the class, you grant us permission to use them.
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Eligibility
The programme is available for children aged 6-36 months (adult-accompanied) and 3-6 years (drop-off). Each segment is designed with age-appropriate activities.
Booking & Payment
Pre-registration is required, and payment must be made to confirm your booking. Slots are limited and will be allocated on a first-come, first-served basis. Payment is non-refundable.
Transfers
Bookings are transferable to another session only upon a written request via WhatsApp. Transfers are subject to availability and require approval. No transfers will be processed without prior approval.
Attendance & Punctuality
Please arrive 10 minutes before the scheduled start time. Activities will begin promptly, and late arrivals may miss parts of the programme. The session will still end at the designated time.
Adult Accompaniment (6-36 months)
One adult must accompany each child in the 6-36 months programme. To ensure a safe and comfortable environment, only one adult is allowed in the activity area per child. Additional adults can wait in the designated seating area.
Drop-Off & Pick-Up (3-6 years)
For the 3-6 years drop-off programme, parents or guardians must drop off and pick up their children on time. Ensure that your child is comfortable with the drop-off arrangement before the session.
Health & Safety
Parents or guardians are responsible for ensuring their child is healthy and free from any contagious illnesses before attending. Children showing signs of illness will not be allowed to participate. All participants are expected to follow the health and safety guidelines provided by the programme organizers.
Cancellations
Since payments are non-refundable, no cancellations will be processed. For transfers, please refer to the transfer policy mentioned above.
Programme Modifications
The organizers reserve the right to make any changes to the programme schedule or activities, with prior notice to participants, if needed.
Child Waiver
You accept the associated liability and risks involved when enrolling your child in our programmes, and understand that Ms Nat Learning Exploration will not be held responsible for any incidents or accidents that may occur.
Personal Data Protection Policy
You acknowledge and agree to the collection, usage and disclosure of your personal data provided in this form, by Ms Nat Learning Exploration, in accordance with Singapore’s Personal Data Protection Act.
Photography & Videography
Photographs and videos will be taken in class for promotional and archival purposes, and by attending the class, you grant us permission to use them.
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Eligible Classes:
This promotion is valid only for Crawlers (6-12 months) and Wrigglers (12-24 months) classes in Term 1, 2025.
Non-Transferable:
Promo class passes cannot be transferred to Term 2, 2025 or used for any other programmes or age groups.
Non-Refundable:
All purchases are strictly non-refundable under any circumstances.
Validity Period:
Classes must be utilized within the duration of Term 1, 2025, based on the class schedule provided.
No Combination with Other Promotions:
The promotion cannot be combined with other discounts, offers, or packages.
Payment Policy:
Full payment must be made upon purchase to confirm your spot.
Missed Classes:
No replacements or rescheduling for missed classes unless due to unforeseen cancellations by the organiser.
First-Come, First-Served:
Class slots are limited and will be allocated on a first-come, first-served basis.
Right to Modify:
Ms. Nat Learning Exploration reserves the right to amend these terms and conditions without prior notice.